FAQ

FAQ

What is trading platform Freestyle Options?

Trading platform Freestyle Options is a technical solution that allows private investors to make transactions on binary options market.

Are you regulated by CySEC and FCA?

Freestyle Options is operated by the group of companies incorporated in Seychelles and UK. None of these jurisdictions has legal mechanisms of regulating binary options. CySEC is as Cyprus Securities and Exchanges Commission. It regulates investment companies, whose registered offices are located in Cyprus. FCA (UK Financial Conduct Authority) at present doesn’t regulate binary options. More information on that subject can be found on the FCA official website https://www.fca.org.uk/news/statements/binary-options-potential-changes-regulation

Do I need to download any software in order to trade?

The trading platform is web-based, so there is no need to download any software. You just need to register on the site, read and accept the terms and conditions, make a deposit and start trading.

In what currency can I deposit and withdraw funds? What are the methods I can use for that?

You can have an account in USD and Euro currency. Funds can be deposited and withdrawn by using credit/debit cards, wire transfer or e-wallets.

How long does it take to credit funds on the account?

If you use credit cards or e-money, the deposit is credited automatically. Wire transfer normally takes 2-5 days.

What is the maximum and minimum deposit amount?

The minimum deposit amount is $50. There is no limitation on maximum deposit amount. For more information on your credit/debit card limits please contact your card issuer.

What is the minimum and maximum trade amount?

The minimum trade amount is $5

The maximum trade amount is $500. Maximum trading amount can be increased per trader’s request.

Can I open a demo account?

Demo charts are available for 30-second and 60-second options in a form of Test-drive feature. For classic options demo account please contact your account manager.

How do I withdraw funds from my trading account?

You can place a withdrawal request by submitting Withdrawal request in Cashier tab in your account.

You will be requested to fill in the withdraw form.

Your withdraw will be executed within 72 hours.

What time does the platform display?

GMT - Greenwich Mean Time.

What is your commission for money depositing and withdrawal?

There is no commission for money deposit and withdrawal in our company.

Please advise what documents are required for the account verification?

Upon the account registration please download the copies of your ID (passport or both sides of your driver’s license) and proof of address (utility bill, bank statement) in Personal area of your account.  If you deposit by credit/debit card, please provide scans of both sides of your card. Only the last four digits of the card number are needed, other digits should be blocked.

Do you have an affiliate program? How can I become your partner?

We look at all our traders as potential partners. Once you open a trading an account, you will receive a partner link, which you can use for promoting Freestyle Options in your internet resources. If your referral makes a deposit, your affiliate remuneration will be credited to your account.

I forgot my password. How to restore it?

If you forget or lose your password, you can go to the password retrieval page and follow the simple steps there. Your password will be sent to the email you provided during registration.

Where can I view my transaction history and account balance?

Your account balance and transaction history is available in the “My Account” section, which is accessible to registered users.

Registration